The business is past the point where informal works. The team is larger, customers are more demanding, the data is more sensitive - and the consequences of getting the governance wrong are no longer hypothetical. The founder knows the business needs to grow up. The way it's been run, on instinct and goodwill, can't carry it through what's coming.
- Board meetings happen - but the right information isn't consistently there before they start.
- You've hired people who've been in better-run companies, and they know the difference.
- Employment contracts, policies and procedures haven't been reviewed since you had twelve people.
- A fundraise, acquisition conversation, or enterprise contract is on the horizon - and you know governance will come up.
- The founder is carrying decisions that should belong to documented roles and defined authorities.
Typical shape. 50 to 200 people, on the cusp of a board, a Series B or PE conversation, a strategic customer with a procurement function, or all of the above.